Network reconnect failure

Learn about what events fire when unable to reconnect to a session.

Read time 1 minute

Last updated 8 months ago

If the connection recovery process is ultimately unable to reconnect to a session, a

vx_evt_account_login_state_change

event fires with a state of

login_state_logged_out

and a

status_code

of VxNetworkReconnectFailure. This only occurs when all attempts to reestablish communication with Vivox servers have failed. We recommend that you indicate a network reconnection failure to users because user action might be required to address any issues with their network connection health.

The following code is an example of a scenario in which automatic connection recovery has failed:


void HandleLoginStateChange(vx_evt_account_login_state_change &resp){    if (evt.state == login_state_logged_in)    {        printf("%s is logged in\n", evt.account_handle);    }    else if (evt.state == login_state_logged_out)    {        if (evt.status_code != 0)        {            if (evt.status_code == VxNetworkReconnectFailure)            {                // Automatic connection recovery has failed; user notification is recommended                printf("%s is logged out after automatic recovery attempts failed\n", evt.acct_handle);            }            else            {                printf("%s logged out with status %d:%s\n", evt.status_code, vx_get_error_string(evt.status_code));            }        }        else        {            printf("%s is logged out\n", evt.acct_handle);        }    }}

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