Automatic connection recovery
Learn how Vivox automatically recovers dropped connections.
Read time 1 minuteLast updated 20 hours ago
The Vivox SDK provides automatic connection recovery to accommodate brief periods of network interruption. This connection recovery occurs without intervention from the application. If network connectivity is lost, the Vivox SDK attempts for up to 30 seconds to restore connectivity. For example, a disconnection could occur when a user is roaming between cellular networks, when a device switches between a mobile data connection and a home wireless network, or when a user turns on airplane mode. The Vivox SDK fires events to indicate the connection recovery status. You can monitor these events to provide users with a display of their Vivox connection health. In the scenario where attempts at recovery have ultimately failed, you can use a minimal integration to alert the user of the reconnect failure, because user action is likely required to address any issues with their network connection health. A more in-depth integration might help with recovery from a partial disconnection from Vivox.
Note
If an additional system exists to reconnect users, you must allow the default Vivox system to finish attempting to recover before another system tries to recover the connection. If the Vivox attempts aren't completed it can result in a connection recovery loop.