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Vivox Core SDK

Vivox Core SDK

Vivox
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Vivox Core SDK
  • Overview
  • Before you begin
  • Get started
  • Release notes
  • Developer Guide
  • Reference
    • Access Token Developer Guide
    • Server to Server Web API Reference Guide
      • Prerequisites
      • Authentication
      • Access tokens
      • Channel and user identification
      • Parameters
      • Login API
      • Control active channels API
      • Kick API
      • Error handling
    • Core API Reference Manual
    • Third-party license information
  • Privacy overview
  1. Vivox Core SDK documentation

Error handling

Reference the Vivox Core SDK API.
Read time 1 minute
Last updated 8 months ago
If an error occurs when the system makes a web call, an XML document is returned with the 
status
element set to “ERR”, and the code and msg elements set to a code number and error description, respectively.

Example error codes

The following list details common error codes:
  • 200 - Wrong User credentials.
  • 201 - Expired user credentials.
  • 202 - Missing user credentials.
  • 212 - Account not allowed to perform operation.
  • 403 - Account does not exist.
  • 300 - Required parameter(s) missing or invalid.
  • 301 - Unknown mode.
  • 302 - Unable to parse argument.
  • 500 - Internal Server Error.
  • 807 - Channel not found.
  • 718 - Failed changing conference media.
  • 1600 - Login Failed. Unknown Account.
  • 1602 - Login Failed. Account has not been activated.
  • 1603 - Login Failed. Account has been disabled.
  • 1604 - Login Failed. Please contact support.
Example XML error document
The following code displays an example of an XML error document.
<response xmlns="http://www.vivox.com"xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance"xsi:schemaLocation="/xsd/error.xsd">    <level0>        <status>ERR</status>        <body>            <code>200</code>            <msg>Wrong user credentials.</msg>        </body>    </level0></response>
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