Troubleshooting Unity Studio issues
Troubleshoot common issues and solutions for Unity Studio.
Read time 1 minuteLast updated 6 days ago
When you open a draft, a blank scene appears
It might take a few seconds for your draft to load, especially if your project is large or your internet connection is slow. It's recommended to wait at least one minute before closing the tab or trying to reload the page. If after a minute your scene is still empty, something might be broken. In that case, try recovering a previously saved version of your draft from the Asset Manager. For more information, refer to Recover previous draft versions.When you open the home screen, an error message appears
You might encounter one of the following error messages when you access Unity Studio:- You don't have the correct roles to create a project in the selected organization. Please contact the organization administrator.
- You don't have a valid seat for this organization. You can always switch to your personal organization [your organization's name] to use Unity Studio.
- You don't have permissions for this organization. You can always switch to your personal organization [your organization's name] to use Unity Studio.
- Use your own organization: Everything works as expected and you have full permissions.
- Join an external organization: Make sure you have the correct permissions to upload, download, or create projects. The organization owner or admin needs to grant you these permissions. There are default permissions based on your role, but admins can adjust them for each project.
- Join an Industry organization: You need to have an industry seat assigned to your account to collaborate in that organization.