Audio transcription delivery
Learn how audio transcription is delivered to clients.
Read time 1 minuteLast updated 2 days ago
The Vivox SDK reports transcribed messages in IChannelSession::EventTranscribedMessageReceived events. Note that this event is different from EventTextMessageReceived, which is used for in-channel messages that are exchanged by participants.
Transcribed messages that are not stored in a text channel are only visible to users who have speech-to-text transcription enabled. Channel sessions that are only connected to text do not receive transcription events because there is no speech to transcribe. If audio capability is added to a channel with IChannelSession::BeginSetAudioConnected(), then transcription, if previously enabled, starts automatically.
If your organization does not have speech-to-text transcription enabled, then
IChannelSession::EventTranscribedMessageReceived