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Asset Transformer Studio

2026.5.0

Supported
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User Manual

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Asset Transformer Studio

2026.5.0

Supported
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Get started
  • About Asset Transformer Studio
  • Getting started
  • Additional Resources
User Interface
  • Overview
  • Menu Bar
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      • Viewer Issue
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  • Customizing the User Interface
Data Preparation Fundamentals
  • Overview
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  • Typical Data Preparation Workflow
  • About 3D Models Types
  • About the Product Structure (Tree)
  • About Occurrences
  • About Instances & Prototypes
  • About Face and Vertex Normals
  • About UVs
  • About Tessellation
  • About Decimation
  • About Animation
  • Glossary
Working With Asset Transformer Studio
  • Overview
  • Videos and Tutorials
  • Supported File Formats
  • Importing Files
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  • Scripting With the Python API
  • Interrupting a Process
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Python API Reference
  • Overview
Changelog
  • Changelog
  1. Asset Transformer Studio
  3. User Interface
  5. Window
  7. Viewer

Viewer Issue

Known viewer issues and workarounds in Asset Transformer Studio
Read time 1 minute
Last updated 9 hours ago

Secondary monitor is white

If you use two monitors and display Asset Transformer Studio on a secondary monitor, the Viewer appears white and shows nothing.
This known issue is caused by a conflict between nVidia GPUs and other software.
Here is a workaround:
  1. In the 
    ProgramData
    folder, find the 
    A-Volute
    folder, for example:
    C:\ProgramData\A-Volute\DellInc.AlienwareSoundCenter\Modules\ScheduledModules\Configurator
  2. Open the 
    BlackApps.dat
    file.
  3. Add 
    PixyzStudio.exe
    to the list of applications.
  4. Save the file.
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