Vivox SDK error codes
The following table lists the error codes that the Vivox SDK can return and recommendations for how to handle these errors.
| Error | Error code | Notes |
VxErrorNoMessageAvailable | -1 | |
VxErrorSuccess | 0 | |
VxErrorTargetObjectDoesNotExist | 1001 | Programming error. |
VxErrorInternalError | 1004 | Internal Vivox error. Get Vivox logs and send to Vivox for analysis. |
VxErrorInvalidArgument | 1008 | Programming error. A parameter in a request is either using the wrong type (for example, using a bool when it should be an int) or is missing. |
VxErrorNotInitialized | 1012 | Programming error. |
VxErrorNotImplemented | 1017 | Programming error. |
VxErrorInvalidState | 1019 | Often a programming error, but sometimes occurs when a login or voice session terminates due to loss of network at the same time that a request is issued. |
VxErrorFileOpenFailed | 1043 | Programming error or packaging error. |
VxErrorRtpTimeout | 1058 | Unable to pass RTP. User retry, or exponential backoff retry. |
VxErrorAlreadyInitialized | 1085 | Programming error. |
VxErrorServerRtpTimeout | 1095 | Retry with backoff. |
VxErrorAsyncOperationCanceled | 5001 | |
VxErrorCaptureDeviceInUse | 5002 | Indicates an attempt to open a second audio session on a second simultaneous session group. Usually indicative of a client programming error. |
VxErrorConnectionTerminated | 5003 | Connection for Vivox lost, user retry, or exponential backoff. |
VxErrorFileOpenFailed | 5004 | Programming error or packaging error. |
VxErrorHandleReserved | 5005 | Programming error. |
VxErrorHandleTaken | 5006 | Programming error. |
VxErrorInternalError | 5007 | Internal Vivox error. Get Vivox logs and send to Vivox for analysis. |
VxErrorInvalidArgument | 5008 | Programming error. |
VxErrorInvalidFormat | 5009 | Programming error. |
VxErrorInvalidOperation | 5010 | Programming error. |
VxErrorInvalidState | 5011 | Often a programming error, but sometimes occurs when a login or voice session terminates due to loss of network at the same time that a request is issued. |
VxErrorInvalidValueTypeXmlQuery | 5012 | Internal Vivox error. Get Vivox logs and send to Vivox for analysis. |
VxErrorNoMatchingXmlAttributeFound | 5013 | Internal Vivox error. Get Vivox logs and send to Vivox for analysis. |
VxErrorNoMatchingXmlNodeFound | 5014 | Internal Vivox error. Get Vivox logs and send to Vivox for analysis. |
VxErrorNoMemory | 5015 | Usually a corrupted heap. |
VxErrorNoMoreData | 5016 | |
VxErrorNotSupported | 5018 | Programming error. |
VxErrorPortNotAvailable | 5019 | Unable to find a port for audio. Usually indicative of having too many calls active at once as a result of a programming error. |
VxErrorRtpTimeout | 5020 | Unable to pass RTP. User retry or exponential backoff retry. |
VxErrorUnableToOpenCaptureDevice | 5021 | |
VxErrorXmppBackEndRequired | 5023 | Client is configured to use the wrong Vivox backend, or the backend is set up incorrectly. Contact Vivox. |
VxErrorPreloginDownloadFailed | 5024 | Unable to reach a Vivox web server. Retry with backoff. |
VxErrorNotLoggedIn | 5025 | Programming error. |
VxErrorPresenceMustBeEnabled | 5026 | Programming error. |
VxErrorConnectorLimitExceeded | 5027 | Programming error. |
VxErrorTargetObjectNotRelated | 5028 | Programming error. |
VxErrorTargetObjectDoesNotExist | 5029 | Programming error. |
VxErrorMaxLoginsPerUserExceeded | 5030 | Programming error. |
VxErrorRequestCanceled | 5031 | |
VxErrorBuddyDoesNotExist | 5032 | Programming error. |
VxErrorChannelUriRequired | 5033 | Programming error. |
VxErrorTargetObjectAlreadyExists | 5034 | Occurs when a developer tries to force a player to join a channel that the player is already connected to, while declaring a different session group. This is because a player cannot connect to two channels with the same URI (same name, same audio/text status, same issuer, and same domain), even if they use a separate session group for each. This error occurs regardless of whether a developer uses a different session group to try and join the player to the same channel again. |
VxErrorInvalidCaptureDeviceForRequestedOperation | 5035 | Programming error. |
VxErrorInvalidCaptureDeviceSpecifier | 5036 | Programming error. |
VxErrorInvalidRenderDeviceSpecifier | 5037 | Programming error. |
VxErrorDeviceLimitReached | 5038 | Programming error. |
VxErrorInvalidEventType | 5039 | Programming error. |
VxErrorNotInitialized | 5040 | Programming error. |
VxErrorAlreadyInitialized | 5041 | Programming error. Attempted to initialize a client that was already initialized. You might need to reopen your Unity project to fix this error. |
VxErrorNotImplemented | 5042 | Programming error. |
VxErrorTimeout | 5043 | Retry with backoff. |
VxNoAuthentificationStanzaReceived | 5044 | |
VxFailedToConnectToXmppServer | 5045 | Retry with backoff. |
VxSSLNegotiationToXmppServerFailed | 5046 | If this error only occurs on one device, check that the device is up to date on all certificates. If this error occurs on all devices, contact Vivox immediately. |
VxErrorUserOffLineOrDoesNotExist | 5047 | |
VxErrorCaptureDeviceInvalidated | 5048 | |
VxErrorMaxEtherChannelLimitReached | 5049 | |
VxErrorHostUnknown | 5050 | Server value could not be resolved. Check that the value is correct. Otherwise, retry with backoff. |
VxErrorChannelUriTooLong | 5051 | Programming error. |
VxErrorUserUriTooLong | 5052 | Programming error. |
VxErrorUserBlocked | 5102 | Occurs when a direct message is sent to a user who is cross-muted (blocked). |
VxErrorMessageTextTooLong | 5103 | Received when a text message exceeds the maximum length in bytes. |
VxNetworkHttpInvalidUrl | 10003 | Programming error. |
VxNetworkNameResolutionFailed | 10006 | Either a programming error or a networking issue. Check the account management server URL. If pervasive, contact Vivox. Otherwise, retry with backoff. |
VxNetworkUnableToConnectToServer | 10007 | Retry with backoff. |
VxNetworkHttpTimeout | 10028 | Retry with backoff. |
VxNetworkHttpInvalidServerResponse | 10052 | Contact Vivox. |
VxNetworkHttpConnectionReset | 10056 | Retry with backoff. |
VxNetworkHttpInvalidCertificate | 10077 | Programming error. |
VxNetworkHttpGeneralConnectionFailure | 10100 | Retry with backoff. |
VxNetworkReconnectFailure | 10101 | Received when the Vivox SDK fails to reconnect after several attempts. |
VxAccessTokenAlreadyUsed | 20120 | Programming error. |
VxAccessTokenExpired | 20121 | Programming error. |
VxAccessTokenInvalidSignature | 20122 | Programming error. |
VxAccessTokenClaimsMismatch | 20123 | Programming error. |
VxAccessTokenMalformed | 20124 | Programming error. |
VxAccessTokenInternalError | 20125 | Contact Vivox. |
VxAccessTokenServiceUnavailable | 20127 | Contact Vivox. |
VxAccessTokenIssuerMismatch | 20128 | Programming error. |
VxErrorTitleDisabled | 20129 | Received when the Vivox SDK free-tier has been exceeded and payment information has not been provided within 30 days. |