Server-side recording

Server-side recording is in limited early release and must be enabled by Vivox. Contact your sales representative for pricing and enablement.

Server-side recording (SSR) is an optional paid Vivox service that can help manage the health and safety of the voice communications in your player community.

SSR provides customer service representatives with a workflow for capturing and reviewing conversations that occur on the Vivox platform where potentially unwanted behavior is reported or detected.

TopicDescription
Migrate from V1 to V2Guide for migrating from SSR V1 to SSR V2.
Callback ServerHow to set up a callback server for SSR.