Error message reference
Note: The content on this page pertains to Managed Game Server Hosting (Clanforge). If you’re using Game Server Hosting (Multiplay), refer to the Game Server Hosting (Multiplay) documentation.
| Category | Error message | Description |
|---|---|---|
| Game server actions | Already stopped | This error occurs when you try to stop a game server when it's already stopped. |
| Game server actions | Stop in progress | This error occurs when you try to stop a game server while a stop action is in progress. |
| Game server actions | Request in progress | This error occurs when you send a request while the same request is already in progress. |
| Game server actions | Graceful stop not supported | This error occurs when you request a graceful stop, but the process doesn’t support stopping gracefully. |
| SQP | Malformed packet | There was something wrong with the packet sent to the game server. |
| SQP | Missing address parameter | You didn't specify a connection address. |
| SQP | Options shouldn't be nil | You didn't specify a required option. |
| Profile | Missing required config file | The multiplay.init configuration file is missing. |
| Profile | Configuration archive can not be parsed | Game Server Hosting can not parse the configuration files. |
| Image | Image locked by diffid | You can't use the game image because it's locked by an outstanding difference analysis specified as the diffid. To unlock the image, you must reject the outstanding diffid. |
| Allocation | No rows in result set | The Game Server Hosting API might return this error for a number of reasons; but resolving the problem usually requires help from the Multiplayer Support Team. |
| API | Forbidden | In response to sending an API request to Game Server Hosting, you receive an error message stating, “forbidden.” This error message indicates an authorization or authentication issue with the API requests. Check the following:
|
| Qstat | Something went wrong | In response to querying a server’s status, you receive an error message stating, “something went wrong.” This error indicates a problem with the Qstat configuration. |
| Game image updates | Can not queue install; something went wrong | In response to retrying a failed image install through the Clanforge web interface, you receive an error stating, “Can not queue install; something went wrong.” This error usually clears without any further action. |