Error message reference

Note: The content on this page pertains to Managed Game Server Hosting (Clanforge). If you’re using Game Server Hosting (Multiplay), refer to the Game Server Hosting (Multiplay) documentation.

Common error messages
CategoryError messageDescription
Game server actionsAlready stoppedThis error occurs when you try to stop a game server when it's already stopped.
Game server actionsStop in progressThis error occurs when you try to stop a game server while a stop action is in progress.
Game server actionsRequest in progressThis error occurs when you send a request while the same request is already in progress.
Game server actionsGraceful stop not supportedThis error occurs when you request a graceful stop, but the process doesn’t support stopping gracefully.
SQPMalformed packetThere was something wrong with the packet sent to the game server.
SQPMissing address parameterYou didn't specify a connection address.
SQPOptions shouldn't be nilYou didn't specify a required option.
ProfileMissing required config fileThe multiplay.init configuration file is missing.
ProfileConfiguration archive can not be parsedGame Server Hosting can not parse the configuration files.
ImageImage locked by diffidYou can't use the game image because it's locked by an outstanding difference analysis specified as the diffid. To unlock the image, you must reject the outstanding diffid.
AllocationNo rows in result setThe Game Server Hosting API might return this error for a number of reasons; but resolving the problem usually requires help from the Multiplayer Support Team.

In response to sending an API request to Game Server Hosting, you receive an error message stating, “forbidden.” This error message indicates an authorization or authentication issue with the API requests. Check the following:

  • Check that your access keys are correct.

  • Ensure you have access to the resources accessed within the request.

  • Ensure the authorization headers are formatted correctly.

QstatSomething went wrongIn response to querying a server’s status, you receive an error message stating, “something went wrong.” This error indicates a problem with the Qstat configuration.
Game image updatesCan not queue install; something went wrongIn response to retrying a failed image install through the Clanforge web interface, you receive an error stating, “Can not queue install; something went wrong.” This error usually clears without any further action.