Knowledge base
Note: The content on this page pertains to Managed Game Server Hosting (Clanforge). If you’re using Game Server Hosting (Multiplay), see the Game Server Hosting (Multiplay) documentation.
This knowledge base is a repository for frequently asked questions (FAQ) and solutions to common issues that some users may experience while using Game Server Hosting.
- About Multiplay Support Services
- Access your game server files via FTP
- Allocation vs reservation features
- Clanforge exposed directories
- Get help through Slack
- How can I unsubscribe from ticket updates?
- How to register a Multiplay account
- QStat reference
- Clanforge API permission levels
- What happens when my game server instance crashes?
- What's the best way to manage multiple allocation requests?
- What's the difference between managed and unmanaged hosting?
- Why does Multiplay require bindable ports?
- Why do I need a game server query protocol?
- Why is my server locked?