Text evidence management#

Text evidence management is an optional feature that helps moderators evaluate player reports with conversational evidence. To enable this feature, contact Unity Support or your Vivox representative.

With this server-to-server API, you can request text messages from player chat history to review instances of reported behavior. All versions are stored for review if a message was edited, deleted, or redacted by the Chat filter. The text evidence management feature contains a text-evidence-report endpoint and a player-evidence-report endpoint. The text-evidence-report endpoint returns a report for a given channel or direct message. The player-evidence-report endpoint returns a list of conversations a player participated in with optional time filters.

When active, Text Evidence Management has a storage limit of 30 days, extending the storage limit of Chat history.

The API leverages Unity Dashboard service accounts for authentication. After enablement, follow the admin authentication instructions (Unity Services Web API Docs) to create a service account and add the Text Evidence Management role.