CCD support

If you ever have a question about our services or experience an issue, you have access to our dedicated support staff. The Cloud Content Delivery team is here to help with any feature or performance concerns.

There are several ways you can request help from the CCD team:

  • Raise a ticket through the CCD Service Desk, found in the Unity Cloud Dashboard (In the top toolbar, select the Help and Support question mark icon > File a Ticket > Cloud Content Delivery, and fill in the form on the next page.)
  • Create a post in the CCD Forums, detailing your concern, feature request, and/or any way to recreate your issue.
  • Contact your account manager or partner manager — availability varies.