Text evidence management#

Text evidence management is an optional feature that helps moderators evaluate player reports with conversational evidence. To enable this feature, contact Unity Support or your Vivox representative.

With this server-to-server API, you can request text messages from player chat history to review instances of reported behavior. All versions are stored for review if a message was edited, deleted, or redacted by the Chat filter. The text evidence management feature contains a text-evidence-report endpoint and a player-evidence-report endpoint. The text-evidence-report endpoint returns a report for a given channel or direct message. The player-evidence-report endpoint returns a list of conversations a player participated in with optional time filters.

The API leverages Unity Dashboard service accounts for authentication. After enablement, follow the admin authentication instructions (Unity Services Web API Docs) to create a service account and add the Text Evidence Management role.