What happens when my game server instance crashes?

Note: The content on this page pertains to Managed Game Server Hosting (Clanforge). If you’re using Game Server Hosting (Multiplay), refer to the Game Server Hosting (Multiplay) documentation.

When Game Server Hosting detects that a game server is no longer responding to server state queries (using the implemented server query protocol), it checks if the game server was allocated at the time of the crash by reading the allocation UUID.

If the game server doesn’t have an allocation UUID, Game Server Hosting restarts the game server process. If the game server continues to crash, **Game Server Hosting **stops restarting the game server.

If the game server does have an allocation UUID, Game Server Hosting won't restart the game server process. Instead, the game server remains stopped until it received a new allocation. This prevents Game Server Hosting from starting game servers with stale allocation information.