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Vivox Safe Text

Vivox Safe Text

Vivox
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Vivox Safe Text
  • Introduction to Safe Text
  • Get started
    • Requirements
    • User roles
    • Safe Text dashboard
    • Integrate the Moderation SDK
    • Use the Moderation SDK in game
Capture text sessions
  • Review text sessions
  • Collect evidence
  • Context analysis of text sessions
  • Text evidence management
  • Settings
Review incidents
  • Manage incidents
  • Automate moderation responses
  • Filter and censor text messages
Review player behaviour
  • Player list
  • Review player history
  • Player incidents
  • Review community health
Reference
  • Offenses
  • Context analysis glossary
  • Privacy
  1. Introduction to Vivox Safe Text

User roles

Understand the Safety Moderator and Safety Admin roles and their permissions.
Read time 2 minutes
Last updated 8 months ago
To access the moderation dashboard, users must have one of two roles: Safety Moderator or Safety Admin. Each role comes with distinct permissions:
  • The Safety Moderator role allows users to view sessions, action player reports, archive them, and provide feedback.
  • The Safety Admin role includes all the permissions of the Safety Moderator and access to project settings that may affect processing.
To assign a role to a user:
  1. Select the Projects button on the Unity Dashboard.
  2. Choose the project you want to make changes in.
  3. Scroll down and select the Project members tab.
  4. Select the context button (...) for a user you want to assign a role.
  5. Select Edit roles in project
  6. Choose the Safety Moderator or Safety Admin roles under Multiplayer.
A screenshot of the Unity Dashboard page where you can manage user roles assigned to project members.
Note
By default, Organization members with the base role Owner or Manager have all the safety roles.

Safety Moderator

Safety Moderator is a role that is assigned to a user within a project to gain access to the Moderation Platform.
The Moderation Platform assists moderation teams with online experiences by providing additional context, through Safe Text, to user communications. Safe Text will highlight text messages that are identified as inappropriate. The analysis generates a report for the moderation team to aid in decision-making and help the moderation team prioritize and quickly identify whether the incident violated any policies.
Once connected to Safe Text, and sessions are processed, moderators can use the Moderation Platform to analyze session results.
Safety Moderators can:
  • View and manage incidents.
  • Search, sort and filter incidents.
  • Provide feedback on session accuracy.
  • Take actions on reports.
  • Resolve incidents.
  • Review the Community health dashboard.

Safety Admin

The Moderator platform allows administrators, users with the Safety Admin role, to configure certain features used by moderation teams to identify problematic content.
These features are configurable to help optimize processes relative to the needs of respective game communities and moderation teams.
Review the Settings section for more information on how to configure the Moderation service.

Related pages

  • Manage incidents
  • Settings
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