Review player history

View a player's incident history, actions taken, and compliance record.

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Last updated a day ago

You can access a player’s history from anywhere the player is displayed, including incident reports. The player name or ID is always selectable and opens the player’s history in a side panel. The player ID is at the top of the panel along with the links to the player's text sessions. Moderators can use the player history page to get insight into a player's previous behavior and analysis showing trends in their communications. Player history pages list all incidents a player was a part of. For details on the different types of incidents, review the Incident types page.

Note

If you're using an Authentication package that supports Player Names, the Player ID reflects that instead of UUIDs.

Revoke an action

Moderators can revoke an action applied to a player at any point. Common reasons for revoking an action include incorrect sanction, player rehabilitation, and false claim. To revoke an action applied to a player:

In the Unity Dashboard, go to Development > Products.
Select Vivox Voice and Text Chat.
Go to Safe Text > Player list.
Select the incident.
From the Details tab, select Revoke.
Confirm that you want to revoke the action.
Select Deactivate.

After a moderator revokes an action, the action displays as inactive, and the action’s status is reflected in the activity log of the incident report.

View player action history

Actions applied to the player display in the top half of the player history side panel. Each action shows whether it’s active and additional information such as the duration and the expiration date.

If an action is active, it shows the duration for which it’s active.
If an action is inactive, it shows the time and date at which the action expired or was revoked by a user.

Each action is selectable and links to the incident report.

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