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Vivox Safe Text

Vivox Safe Text

Vivox
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Vivox Safe Text
  • Introduction to Safe Text
  • Get started
Capture text sessions
  • Review text sessions
  • Collect evidence
  • Context analysis of text sessions
  • Text evidence management
  • Settings
Review incidents
  • Manage incidents
    • Incidents
      • Incidents details
      • Incident types
      • Resolve incidents
    • Moderation Actions
  • Automate moderation responses
  • Filter and censor text messages
Review player behaviour
  • Player list
  • Review player history
  • Player incidents
  • Review community health
Reference
  • Offenses
  • Context analysis glossary
  • Privacy
  1. Introduction to Vivox Safe Text

Incident types

Understand the different types of player incidents tracked by the Moderation Platform.
Read time 1 minute
Last updated 8 months ago

Incidents from Safe Text appear in the Moderation queue.

Moderation incident types

Player reports

Player submitted reports. The Moderation queue differentiates between reports submitted by players and automated reports triggered by behaviours. Player reports will automatically contain Safe Text related data if they're present in your project.

Safe Text incident types

Safe Text reviews text messages sent between players.

Proactive text detections

When Safe Text detects toxic or disruptive behavior in text messages, it treats the offending messages as an incident, without a player having to report it themselves. Those incidents show up in the Moderation queue.
If a player does report the messages the text detections are attached to the submitted player report.
For more information on text detections refer to Context analysis.

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  • On this page
    • Moderation incident types

      • Player reports

    • Safe Text incident types

      • Proactive text detections


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