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Vivox Safe Text

Vivox Safe Text

Review text sessions

Review in-game text conversations between players to help take action against toxic behavior in your game.
Read time 1 minuteLast updated 2 days ago
Text sessions are the collection of messages sent between players within a game session. Safe Text collects these sessions and connects them to incidents within player reports.

Where to find text sessions

  1. Open the Unity Dashboard
  2. Select Vivox from the navigation list.
  3. Select Player reports beneath Safe Text
  4. Select the Incident ID you want to review.
  5. Under Evidence select the Text sessions tab.
  6. Select the Session ID to review.
Text session reports contain:
  • Session details: The session ID along with the number of total messages and players present.
  • Incidents (Only available if Context analysis is enabled)
    • Incidents are contextual messages that make up, or happen near, the toxic text detection.
  • Player details: A list of players who were in the session when it happened.
  • Chat Event log
When Context analysis is enabled, text messages that have inappropriate context are included. This analysis is found in session results and incident reports under Incidents.

Incidents

The Incident section lists all the automatically detected text incidents in the session. Each incident has the following information:
  • An incident ID.
  • A severity and confidence score.
  • ID of the player who sent the messages.
  • The message that triggered the incident.
  • Detected offense types .

Player details

The Player details section lists all the users who were in the text session along with:
  • Information on their language.
  • The number of messages they sent in the session.
  • Incidents they contributed to.
  • The offence type detected in the incident.