A player's details page is the starting point for the per-player tasks you complete in the Dashboard, such as investigating a support request, checking which identity providers an account links to, or deleting a player account in response to a privacy request. Player Management presents a list of players that you can filter, or you can search by specific player ID to find one player at a time.

Which identifier you use depends on how the player signs into your game. Every player has a player ID that Unity Authentication assigns when it creates the account. Players who sign in with a platform account, such as Steam or Google Play Games, also have an external ID that the identity provider assigns. An external ID is unique only within its own provider, so you must select a provider to search by external ID.

To find Player Management in the Dashboard, select Development > Products, and under LiveOps, select Player Management.

To find a player by their ID, follow these steps:

If there's a matching player, the Dashboard automatically opens the details page for that player. If no match is found, the Dashboard displays We couldn't find any players.

You can also select a Player ID from the Players page to open their details.

Players you have recently viewed appear as shortcuts under the Recently viewed tab.

You can use the Provider button to list all players who sign in with the provider you selected. To find a specific player by their provider and external ID, follow these steps:

If there's a matching player, the Dashboard opens their details page. If no match is found, the Dashboard displays We couldn't find any players.