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Vivox Safe Text

Vivox Safe Text

Moderation action types

Explore different types of actions a moderator can take in response to an incident.
Read time 1 minuteLast updated 5 hours ago
By default, there are two types of actions available to moderators: Moderators can also create custom actions to manage player behavior.

Game bans

Game bans are applied at the authentication level. When a game ban is applied, the player is blocked from UAS authentication and will no longer be able to access the game due to not being able to be authenticated. You need to use the Unity Authentication Service (UAS) to identify players to use game bans in your game. For information on getting started with Unity Authentication Service, refer to the UAS documentation.

Communication sanctions

When restricting user communication, moderators can choose:
  • Voice Mute: Mute the user in voice channels.
  • Text Mute: Mute the user in text channels.
  • Mute All: Mute the user in both voice and text communications.
  • Block from voice and chat: Block a user from joining voice and text channels.
When a user is muted with either Voice Mute or Mute All they are still able to listen and read conversations but can’t participate themselves. Communication sanctions take effect immediately.
Note
You must use Vivox Voice and Text Chat version 16 or higher and UAS to use communication sanctions in your game.
For information on getting started with Vivox Voice and Text Chat, refer to the Vivox documentation.

Custom actions

In addition to the two default types of actions available in the Safe Text dashboard, Safety Moderators can create their own custom actions as well as edit the existing actions. By default, actions can be active for 1, 3, or 7 days, or permanently. These time settings can be edited on the Moderation actions page, allowing moderators to customize the length of time actions are in place for. You can also set up events for actions that will trigger when used, letting you leverage Cloud Code scripts to customize actions to your game's needs.
Important
For action events and custom actions you must be using Unity Cloud Code.