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Vivox Safe Text

Vivox Safe Text

Vivox
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Vivox Safe Text
  • Introduction to Safe Text
  • Get started
Capture text sessions
  • Review text sessions
  • Collect evidence
  • Context analysis of text sessions
  • Text evidence management
  • Settings
Review incidents
  • Manage incidents
  • Automate moderation responses
    • Moderation automations
    • Moderation API
  • Filter and censor text messages
Review player behaviour
  • Player list
  • Review player history
  • Player incidents
  • Review community health
Reference
  • Offenses
  • Context analysis glossary
  • Privacy
  1. Introduction to Vivox Safe Text

Moderation API

Use the Moderation API to integrate moderation functionality.
Read time 1 minute
Last updated 8 months ago
The Moderation API allows you to handle incidents with the Moderation service through automated processes.

Available endpoints

Endpoints are available for the following actions:
  • Retrieve a paginated, filtered, and sorted list of incidents.
  • Retrieve a specific incident.
  • Update an incident.
  • Retrieve player action types (actions that can be applied to a player).
  • Retrieve a list of filtered actions.
  • Apply an action to a player.
  • Update or revoke an action applied to a player.
  • Retrieve a paginated, filtered, and sorted list of players.
Note
Managing custom actions is currently not supported via the Moderation API.
Full API documentation is available in the services docs.
This API supports service accounts for authentication.

Incident resolution workflow

  1. Create player action
    • For time based actions you must ensure that the player doesn't currently have an active action of this type. If one is still active you must first revoke it.
    • Create an action for the player.
  2. Update the incident status to resolved.
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  • On this page

    • Available endpoints

    • Incident resolution workflow

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