How can I unsubscribe from ticket updates?
Documentation for How can I unsubscribe from ticket updates?
읽는 시간 1분최근 업데이트: 4일 전
When you submit a request to the Clanforge system, you’ll receive standard update emails for activity on the ticket, such as new comments, new participants, approval requests, and status updates. While these updates are useful for making sure you don’t miss any critical information, sometimes circumstances change and you may want to unsubscribe from ticket update emails. You can opt-out of ticket notifications by following the instructions below. To opt-in and opt-out of notifications in the customer portal:
- From the Clanforge customer portal, select Requests > Customer notifications.
- Choose the request whose notifications you want to opt-in or opt-out.
- Select either Get notifications or Don't notify me beside the eye icon.