Knowledge base
Note: The content on this page pertains to Managed Game Server Hosting (Clanforge). If you’re using Game Server Hosting (Multiplay), refer to the Game Server Hosting (Multiplay) documentation.
This knowledge base is a repository for frequently asked questions (FAQ) and solutions to common issues that some users may experience while using Game Server Hosting.
- About Multiplay Support Services
- Access your game server files via FTP
- Allocation vs reservation features
- Clanforge exposed directories
- Get help through Slack
- How can I unsubscribe from ticket updates?
- How to register a Multiplay account
- QStat reference
- Clanforge API permission levels
- What happens when my game server instance crashes?
- What's the best way to manage multiple allocation requests?
- What's the difference between managed and unmanaged hosting?
- Why does Multiplay require bindable ports?
- Why do I need a game server query protocol?
- Why is my server locked?