# Builds cancel immediately upon start

> Resolve issues with Unity Build Automation builds canceling immediately upon start.

## Symptoms

* When a build triggers in the Unity Build Automation (UBA) service, the build cancels immediately.
* You're unable to start new builds with UBA.
* UBA doesn't produce logs when you trigger a new build.

## Environment

When you launch builds from either the Build Automation configuration page or the build history in the Unity Dashboard, builds cancel immediately when they trigger.

## Causes

The most common causes for this issue are the following:

* The organization is on a [Free DevOps plan](/devops/pricing/free-plan.md) and needs to convert to a [consumption-based plan](/devops/pricing-for-unity-devops.md) as the build exceeds the free usage available.
* You have a build minute cap in place and if the build starts, it exceeds the pre-set usage cap.
* The build configuration is invalid. For example, the connection to source control isn't available or the Xcode version isn't available.

## Resolution

### Change to a pay-as-you-go plan

On the DevOps menu from the Unity [Cloud Dashboard](https://cloud.unity.com/), if the dashboard displays **Free Plan** instead of a consumption-based plan, as displayed in the following screenshot, you can register for a consumption based plan. To sign up for the service, navigate to the [Unity Dashboard](https://cloud.unity.com) > **DevOps** > and select **Upgrade plan**.


**UBA - Pay as you go:**
!["UBA - Pay as you go"](/api/media?file=/build-automation/media/images/build-automation/pay-as-you-go.png "UBA - Pay as you go")

### Change your build minute cap

If you have an active subscription, the next thing to check is if you have a build minute cap and whether your build exceeds that cap. To check this in the Unity Dashboard, navigate to **Devops** > **Build Automation** > **Settings**, and select the **Build Consumption** tab.

If the **Build minutes monthly cap** is enabled and you're near the limit, you can either disable or increase the cap to continue to use the service.


**UBA - Manage monthly cap:**
!["UBA - Manage monthly cap"](/api/media?file=/build-automation/media/images/build-automation/monthly-cap.png "UBA - Manage monthly cap")

### Contact the support team

If you have validated your plan and build minute cap, and there are no current reported issues with the service (visible on the Build Automation sidebar under the DevOps menu), please contact to the Service Support team. To submit a ticket from the Unity [Cloud Dashboard](https://cloud.unity.com/), open **DevOps** and select **Help & Support** > **Ticket** > **File a ticket**.