Contact us
Technical support
Ads Portfolio
Contact us through this help form if you need technical support in any of the following products:
- Unity LevelPlay Mediation
- Unity Ads Monetization
- Unity Ads User Acquisition
- ironSource Ads Monetization
- ironSource User Acquisition
Refer to the following table to understand what minimum information to include in the form for each product area.
Note: The more details you provide us, the easier it will be for the Unity Support team to reproduce, troubleshoot, and resolve the issue with you.
Product | Required information |
Unity LevelPlay Mediation |
|
Unity Ads Monetization |
|
Unity Ads User Acquisition |
|
ironSource Ads Monetization |
|
ironSource Ads User Acquisition |
|
Grow Programmatic Solutions
Contact the Programmatic Support team for any issues with programmatic advertisers, DSP and exchange partnerships at exchange-support@unity3d.com.
Business development
The Unity Customer Support and Sales teams are here to help you navigate Unity Ads and support the growth of your app. Refer to the following table to find the appropriate contact for your business needs.
Note: Include as much information as possible about your organization and apps so we can connect you with the most relevant team.
Product | Description | Contact |
Unity LevelPlay Mediation | Optimize your app revenue through mediation. | grow-sales@unity3d.com |
Unity Ads Monetization | Partner with an account manager to optimize your app monetization performance. | grow-sales@unity3d.com |
Unity Ads User Acquisition | Become a new advertiser and get guidance on launching user acquisition campaigns. | grow-sales@unity3d.com |
ironSource Ads Monetization | Partner with an account manager to optimize your app monetization performance. | grow-sales@unity3d.com |
ironSource Ads User Acquisition | Become a new advertiser and get guidance on launching user acquisition campaigns. | grow-sales@unity3d.com |
Grow Programmatic Solutions | Start bidding programmatically on the Unity Exchange and the ironSource Exchange. | rachel.paeper@unity3d.com |
We look forward to hearing from you!